Privacy Policy

Effective Date: September 5, 2025

Last Updated: September 5, 2025

Introduction

American Western Steel LLC ("we," "us," "our," or "American Western Steel") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at americanwesternsteel.com or use our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy. We may update this policy from time to time, and we will notify you of any significant changes.

Information We Collect

Personal Information

We may collect the following types of personal information when you interact with our website or services:

  • Contact Information: Name, email address, phone number, mailing address
  • Project Information: Details about your metal building project, service preferences, project specifications
  • Business Information: Company name, job title, industry type
  • Communication Records: Messages, inquiries, and correspondence with our team

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, click-through rates, referral sources
  • Location Information: General geographic location based on IP address
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Provide metal building manufacturing and construction services
  • Process project quotes and estimates
  • Communicate about your projects and services
  • Schedule consultations and site visits

Business Operations

  • Improve our website functionality and user experience
  • Analyze website traffic and usage patterns
  • Develop new products and services
  • Conduct market research and analytics

Marketing and Communication

  • Send you information about our services and industry updates
  • Provide educational content about metal building construction
  • Share news about company developments and promotions
  • Respond to your inquiries and support requests

Legal and Compliance

  • Comply with applicable laws and regulations
  • Protect our rights and property
  • Prevent fraud and ensure website security
  • Fulfill contractual obligations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email communication services
  • Customer relationship management
  • Analytics and marketing tools
  • Payment processing (if applicable)

Business Partners

We may share information with strategic business partners, subcontractors, or suppliers when necessary to fulfill your project requirements or service requests.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality and security
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
  • Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some website features. For more information about managing cookies, visit your browser's help section.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using SSL encryption
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure data storage and backup procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Updates

You may request access to or updates of your personal information by contacting us using the information provided below.

Communication Preferences

You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly to update your preferences
  • Updating your preferences through your account settings (if applicable)

Data Deletion

You may request deletion of your personal information, subject to legal and contractual obligations. Some information may be retained for legitimate business purposes or legal compliance.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

For users between 13 and 18 years of age, we recommend obtaining parental consent before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through our website or email communications
  • Provide a summary of key changes when appropriate

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

American Western Steel LLC
5750 N Sam Houston Pkwy E, Suite 512
Houston, TX 77032

Phone: (713) 550-4792
Email: [email protected]
Website: americanwesternsteel.com

We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have about our privacy practices.

This Privacy Policy is effective as of the date listed above and applies to all information collected by American Western Steel through our website and services.